I was in this past tuesday, on time for my appointment. The spa personell appeared to be in a meeting. The front desk girl went to tell them about 4 of us have been waiting 20 minutes for our appointments. The two managers a man and a woman just looked at the girl like she was stupid and that she shouldn't be bothering them. I got back to my appointment 35 minutes LATE. I wont be back if this is how they treat their employees and paying customers.
Cons: poor customer service and bad management
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