Out of the two dreddy employees working in the store, I received help from neither of them when trying to decide on tools to purchase. I asked a few questions here and there to clarify which tools I should use and received little to no help at all. I am no expert at jewelry crafting but since they specialize in that and claim to make the jewelry they sell in their store, I would expect a little more friendly expertise. Instead it seemed that their artistic egos overtook their willingness to help. They held up a fifteen minute conversation between the two of them the entire time I was there only pausing to give me a brief answer to some of my questions. I have never received such poor service in any retail store. Usually it is customary for the employees to approach you to see if you do need help. Even attempting to be friendly to these girls did not work, they were stoned faced when it came to customers that were clueless about what they were doing. I will never shop there again. Even though I work a block from this location, I would rather shop at like stores in SE or NE than return here again....not only are other stores more reasonably priced but they also offer more assistance.
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