I recommended this Hotel to an out-of-town friend who was treating her Mother to a trip to LA for her 80th birthday. When my friend made her reservation, she advised the Hotel she would be arriving late on Friday night. The Hotel told her she could ""guarantee"" a late arrival by use of her credit card which my friend did do. When she arrived there, she was told the Hotel was ""oversold"" and they could not accomodate she and her mother. My friend felt horrible because she wanted this to be really special for her Mother. I felt horrible because I recommended the Hotel. I would not do so again and I encourage you to advise your readers accordingly.
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