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Terrible service and bland food! - Review by citysearch c | The Penthouse

The Penthouse

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Terrible service and bland food! 4/1/2007

The Huntley looks good but get upstairs to The Penthouse and be ready to wait and wait. We were seated quite quickly but then it took forever to order drinks and when we did my 2 friends were served flat champagne. They returned it and were told that they had to order something else, they did and that wasn't available either. We had to ask for a bread basket after everyone around us had one and had to flag down a busboy to bring us water. Ordered our food and the Surf &Turf I had was BLAND, my friends' salmon overcooked but my other 2 friends were safe with their steak orders. The manager asked us how dinner was and so we let him know. He sent over a complimentary dessert which was appreciated but we will not go back and he agreed that the place has to work on it's service. Disappointing... Pros: Nice view during the day Cons: BAD SERVICE! more
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