The owner of this company is the absolute worst human being I have ever met in my life. I had some issues with the services provided by his staff and tried to talk to him about it. He first tried to dismiss me and when that didn't work began yelling and using choice words with me. I thought this was extremely unprofessional and cannot believe that an OWNER would act this way in his own shop. If he has a partner in this venture I am sure they would not be too happy. The hair treatments I got were sub par (and that is being generous). I have had the same treatments many times and had absolutely no problems with them. I was hoping to find a nice salon in Katy to use but BELIEVE ME LADIES... IT IS WORTH DRIVING INTO HOUSTON IF D'ELEGANCE IS YOUR ONLY OPTION IN TOWN. The staff is uncordial, inept and grossly overestimates their own ability to cut and dye hair. The staff must taken a lesson on how to be completely useless and rude in order to get hired in this place. I will NEVER step foot on this property for two reasons... I cherish my hair too much to let these butchers anywhere near it and I value my self respect enough to ever let anyone talk to me as rudely as Sher Atigi did when I tried to discuss civily the issues I had with his services. He at one point told me that it is just hair and it will grow back. I find this amazing that this man's business (which is in the business of beautifying people's hair) would have such a nonchalant comment about something that is the core of their business. FINAL THOUGHTS: BEWARE GOING INTO THIS SALON!!!!!!!!!!!!!!! You WILL NOT come out the same person (or hair texture or color) that you were before or that you inteded to be. DRIVE FAR AWAY FROM HERE!!!!! D"ELEGANCE IS HORRIBLE ALL AROUND> A COMPLETE FAILURE IN MY BOOK.
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