I've lived downtown for 10+ years. I travel the world for my career. And I am an avid diner and cook. I know my food. When I first moved to dtwn SJ I was loving La Victoria on San Carlos. the food came up fast and the portions were big and everything I tried I loved. So I was so stoked when they opened La Vic #2 on Santa Clara cuz my wife works across the street and we can grab lunches and dinners easily. Well, it's been there for over a year and I have never enjoyed the experience. I've tried several times, but something always is lacking. You don't get the portions they boast on their menu nor what is even normal. I get screwed on the plates, burritos and tortas every time. If this isn't enough the service is terrible. Once I called in an order at 4:30. Told them I would be there at 5 to get my order. At 5 I asked for my order. the place was empty, but they still hadn't started making my order. When I saw the chshier finally give my order to the cook I informed them that I was in a hurry and couldn't wait for them to now cook it. The cook glared like I slapped his mom and the cashier rolled her eyes and shrugged and walked away. all the service needs to do there is take your order, take your money and call your number when the order is up. No dice. The love to take you money, but pay no attention to what you actually ordered and constantly give you the wrong food. (don't call them on it though or you will get such attitude) Bottom line is that you pay too much at that La Vic to get such small portions and the attitude from the staff.
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