400 North did an excellent job restoring our 2005 Q-45 Infinity to like new condition. They came to our office in Johns Creek and dropped off a late model Rental Vehicle. They kept us posted on the progress while handling every aspect of the claims process with Liberty Mutual. We were e-mailed digital images of the progress on our vehicle. The owner Steven Ward, kept us informed during the anticipated delays in the supplemental process and suspended rental costs during the delay. The shop offered a Lifetime Guarantee, the cost was reasonable, and they delivered our car to our home in perfect condition, cleaner than when they picked it up. This shop goes the extra mile. We will call again if the need arises and will refer our friends and neighbors.
Pros: Mobile Estimate, Rental Delivery, Handled the Claim, Online Images, Clean and Perfect Results.
Cons: E-mail response was quick. Telephone inquiries required hold time, however, messages were returned promptly.
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