I have always loved Pyara and had fantastic massages by everyone that i have seen. I was so disappointed by the service I received about two weeks ago when I went to buy a gift certificate for $250.00. I was treated like I was asking for special service because I wanted the GIFT certificate in my friends name not mine. I understand that they want to set up customer accounts, therefore it may have been easier to use it under my name, however it was a GIFT. Also, what the thick 30's something man didn't seem to pick up on is that, yes I have been there many times, but also that my friend had not, and I was referring her and paying for an expensive all day treatment for her.
I was so disgusted with his attitude that there is no way that I would ever go there again. This person seemed to be in a managerial role, and there is too much competition in boston and cambridge to tolerate that treatment.
Pros: great massages, nice private rooms
Cons: lazy and rude front desk
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