Not reccomended, their customer service is bad, and as a proof is the restricted conditions for delivering and picking up the dogs in terms of hours, and teh eagerness to endorse an 'Urgent Pick Up or Delivery" fee to remedy any problems customers may have had with their timing. Demostrates no flexibility and they are taking advantadge of the pet boarding needs in Austin. The situation allows them to be rude and aggressive with customers. i.e the fact that Thursdays are the only days with extended hours shows that they require customers to buy extra days....
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