I was referred there after a car accident by my doctor back in August of 07. Orginally, I was going to show up personally to the clinic to arrange my appointments but I decided to call instead. After a couple of attempts, I'd only gotten to a voicemail. I left a message with my name and contact information, but unfortunately no body gotten back to me. So I called back a couple of days later, and finally talked to a lady that does the scheduling. Her voice was not pleasant and she sounded like I had interrupted her of something. I finally gave her the claim number and adjuster's name along with other info. I wanted to be scheduled around noon, but was told no PT were available around that time. I even requested late afternoon and was told no. It was very frustrating that the clinic was so INFLEXIBLE. The worse is having Colin Hoobler as my PT!!! He is rude, arrogant, didn't listen to any of the concerns that I have for my condition (knee), and even made disgusting faces when I am actually sweating from doing the exercises. It's got to be the worst experience I've had with office staffs and physical therapist. I would never recommend this place to anyone or anybody simply looking for a good recovery or just get back in shape.
Pros: right next to Bally's@ tanasbourne or 24hr fitness for the downtown location..
Cons: Horrible Customer Service, Scheduling, and WORST Physical Therapist.
more