I've been a client for almost 20 years, and yes, they have changed. Although the front desk staff has always been surley, the techs and doctors are good and efficient. I recently took in a stray that had had six kittens. I priced around for spaying and they came in at $150 vs $400-$500 ataa lot of other places. If you want a small, warm and fuzzy vet, you're going to pay a high price and they're not going to do emergencies.
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