I can only assume that the better reviews are about either their car sales department which I had no experience of or they are posted by people who are affiliated with Piercey Toyota.\r
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My honest experience was that they were truly one of the worst repair shops I have ever doen business with.\r
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1) The dispatcher didnt tell me they had moved, so I was overcharged for towing, towing cost me $400\r
2) The estimate cost was lower than what they charged me\r
3) They didnt fix the problem charged me anyway\r
4) they lied about when it would be done\r
5) I came out to their location only to find they had lied about being done\r
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the only thing that gives them even one star is that the mechanic who did intake drove me home after the shuttle stopped running. He apologized and said that the management lied to him about working sundays and he felt like looking for another job also. \r
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Pretty amazing. I'd hate to work for a boss who lied to me like that, and if there's a culture of dishonesty (I experienced it via the estimate of cost, when it would complete, the fact that it wasnt done when they said, and throughout my experience).\r
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Pros: Shiny large impressive looking facility
Cons: Will lie, overcharge and mess you around like nobody's business
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