Knowing this place gets busy, we made a reservation for 8:30 on a Saturday night. We arrived on time and the place was insanely crowded. We were not greeted by the host, we had to seek him out. Once he graced us with his presence, we informed him we had arrived, only to have him tell us we would have to wait an additional 30 minutes for our table - and we had a reservation! He was really rude about it too - no apologies or anything. It's like he could care less if we were happy or not! There is hardly anywhere to sit in the so-called bar area (the bar seats 6-8 people and has a tiny little bench for those waiting for a table), so we were forced to stand for a half an hour waiting for our table we should have gotten right when we arrived! I understand places get busy, but asking someone with a reservation to wait 30 minutes for their table is no way to treat a customer. When we finally did sit down, we were so crammed in with the other patrons that our neighbor kept kicking my husband. The waiters had to climb over people to get to their tables. The service would have been better, but, it was so crowded that our server was stretched way too thin. The restaurant was so noisy I couldn't hear a word my husband was saying - and he was sitting a foot away from me! I ended up with the worst headache! There were way too many people in there! The food was good, but not great - I really don't know why it was voted ""best of"" on Citysearch. A busboy practically threw our caesar salads at us and ran off - no offer of fresh pepper. Our entrees came out right after we got our salads and they insisted on putting them in front of us and moving the salads to the side, so I had to eat my salad from across the table! When I went to eat my entree, it was cold! I will never go back there again. I can think of 3 or 4 other Italian restaurants in the Valley that are way better than this place - better food, same prices, and much better service. Don't waste your time or money here!
Cons: too crowded, very noisy, lacking service, really long wait for a table, average food
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