I called the business today to discuss an issue with sales---now the sales manager as he described himself was quite obnoxious and spouted out several times that if I was unhappy about the purchase of a new car I should take it back---after a time I called back to discuss further what may happen if I did take it back---this guy identified himself to me as a Mr. ------ ------. well when I called back to Mr. ---- --- he happened to be a service manager--not the guy I talked to earlier. Now what kind of personnel would use someone elses name like that?? A coward I suggest---the service manager was professional in our discussion & I appreciated that but he couldn't help. Later I talked to another who identified himself as a sales manager---also curt in his presentation---Mr. Sands has not much to be proud of in his sales staff.\r
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My gripe was that I received no incentives at this dealership and in fact I am convinced they stole $ 1,000 of my wife's down payment. \r
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BEWARE IF YOU GO TO THIS DEALERSHIP---THEY ARE HIGH PRESSURE AND YOU WILL PAY DEARLY FOR YOUR CAR!! DON'T BE SUCKERED LIKE I WAS----YOU'LL KICK YOUR OWN A-- LIKE I'M DOING NOW!!
Cons: Personnel
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