We brought an ""out of town guest"" and only had problems. The sever let us know from the start that we were in for a rough night.\r
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We did our best to be kind and warm but... well it did no good for us. \r
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Our evening started with chips and cheese dip that were colder than the service we received from our angry and robotic bartender. After this we were told that, around 9:25pm, the kitchen had closed early due to lack of business, and that we could not order anything. After ordering a shot of tequila and a margarita, we were ignored while our bartender ""Anna"" paid attention to the other side of the bar. \r
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As we left to go to another restaurant for sustenance Anna made eye contact with my boyfriend, Mike, that was very concerned. He asked what the issues was, and said was there a problem with the bill. She then told him that he needed to pay the total bill, and Mike asked her and the bar back what it was they were talking about. \r
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Then my boyfriend asked her what was going on. He tried to make it clear that we had paid already. Anna gave him a very intense lecture about not paying the bill. When the Bar Back and Anna realized that the mistake had been a matter of the Bar Back putting the payment into the tip jar. \r
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Anyway, after this wonderful experience we asked to speak to a manager. A very polite lady named Brandy came out to tell me that she was sorry for the experience and we thanked her for her time.\r
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Thanks, and I rarely make complaints of this type. I can only hope this helps make improvements for the staffing and management as well as for future guests at this venue.\r
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-Sonya
Pros: Service
Cons: Ambience
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