Elsa Gomez, assisted us in the purchase of a digital Olympus SLR camera, and she handled our shopping\r
experience perfectly.\r
I appreciated her service on two levels. Firstly, speaking as a customer,\r
she listened to our needs, and found the product best suited to them. I was\r
impressed with her knowledge of the product. Also, my fiancee, who will be\r
the primary user, was initially very intimidated by the camera and Elsa did\r
a great job of simplifying it so that she understood its features and\r
benefits. Furthermore, we both felt OK, spending several hundred dollars\r
more than we had initially intended, because we saw the value and felt we\r
were being treated well and fairly.\r
On a different level, as a salesperson, I must extend great compliments to\r
Elsa, for qualifying the customer, picking the right product, and giving a\r
great presentation. I was unable to find a good objection that Elsa could\r
not overcome. We bought the camera from her on the spot, on what I can\r
assure you was purely a research trip.
Pros: good products, excellent staff, good value
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