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Palo Alto Buca needs a NEW Manager - Review by citysearch c | Buca Di Beppo

Buca Di Beppo

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Palo Alto Buca needs a NEW Manager 11/12/2007

I had planned an 80th B'day celebration for my mother with 22 people. My fax'd information was not confirmed, no one called me to confirm my reservations or to discuss the banquet. I had to call two days before. The night of the celebration it was storming and I was told ALL 22 people had to arrive before seating us outside. Then, we had to wait over 15 mins. before having the tables set up. Once taken to the area WE WERE CRAMMED in and had to pratically climb over each other to sit down and get up. I complained to the Manager who told me he has never had a problem seating 22 people in such a manner and said 8 people should be able to sit in ONE booth. Yeah, if they were all 5 yr olds at the weight of 35 lbs! This Palo Alto Manager needs to be fired. Over $900 spent crammed and PO'd. NEVER AGAIN. Pros: If you get a good Server who accommodates Cons: parking, Restaurant Mgr, seating more
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