Extremely disappointing. Certainly not worthy of even one star, let alone two stars. On our recent visit, we never felt welcomed, and our waiter was mostly among the missing. Specific problems included the following:
We told them that we were celebrating my wife?s birthday when we made the reservation and again when we arrived at the restaurant. They wished her a happy birthday 3 times, but did nothing else.
We ordered a bottle of champagne. It took an inordinate time to arrive, and they filled our glasses once. They never returned to refill our glasses. We had to do it ourselves.
We ordered S. Pelegrino to accompany our dinner. We went through the bottle by the time we finished our appetizers and sat there with empty glasses, but they never showed up to ask us to order another.
They carried multiple cases of liquor through the middle of the dining room not once, but twice.
My wife ordered soup for her appetizer. They served the soup but forgot to give her a spoon.
Our entrees arrived before we were quite finished with our appetizers. Our waiter was nowhere to be seen as they clumsily cleared our appetizer plates while holding our entrees. We never saw our waiter the entire time we were eating our entrees. No one ever asked us if we needed anything else.
We asked about a foie gras appetizer that was listed as ?various interpretation? and as MKT price on the menu. The waiter didn?t know how it was prepared and disappeared into the kitchen for ten minutes before he returned and described it and quoted the price as $12. My daughter ordered it. When the bill arrived it was $18.
The noise level and music was so loud you could not hear the waiter or your dinner companions at the same table.
Numerous tables were seen to be equally unhappy and complaining to the management. Nothing appeared to be done to rectify it.
The wait staff was very untrained and unskilled.
We expect that the restaurant won?t last six more months.
Pros: Ambiance and nice bar
Cons: Service, noise, lack of professionalism
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