First of all, I?ve read the reviews below and it?s hard to believe that we?ve gone to the same place!! The customer service that I experienced from the very first contact has been top notch. I phoned them up on my lunch break one day w/ a message prepared because I was almost certain the office was going to be closed for lunch, but to my surprise a cheery young lady picked up the phone. I needed an appointment ASAP and the young lady was able to fit me in for that same afternoon!! I got to the office and to be honest w/ you I had no clue what type of insurance coverage I had & they were able to figure everything out for me effortlessly. Before I knew it, I was already seeing the Doctor and what a great guy he is. He was very professional and extremely knowledgeable about his field. Plus the technology he is working with is just incredible. It made for on of the best eye exams I have ever had. I was interested in contact lenses and he tried a couple of different pairs in the office for me & let me take a pair home to try for week while he ordered a new pair that might be more suitable. I also ordered a pair of glasses there too, It was so hard to choose they have a really great selection I was able to narrow it down to a great rimless pair thanks to the optician. In a week I returned for my follow up and tried out the new contacts that the doc had ordered they were a perfect fit. Also on that same day I picked up my rimless pair of glasses and I am completely happy with them. I was afraid they were going to be a little hard to get accustomed to because I had decided to move on to a lens without the bifocal but they were great & they look 10x better without that ugly line from the bifocal. I also got transitions on them you know the kind that turn dark once you step outside! I haven?t taken them off since! I really enjoyed the service and have recommended them to almost everyone I know.
more