I got a facial at Zena's.
When I came in, Marina recommended to me the Microdermabrasion saying I needed it (it was obviously the most expensive facial they had, but I had my Citysearch 10% discount!)
While she was doing the dermabrasion I said it was hurting, could you please be more gentle?. Marina's response was: Are you gonna let me do your extractions?
The right side of my chin got really swollen that afternoon because or the Microdermabrasion. Then it became a bruise which resulted in a big scab and later on in a scar.
I went back the day after the facial to get an explanation of what had happened to me; Marina was very apologetic, she said they would give me my money back I just had to wait for the owner.
When the owner came she said it was normal to have those bruises ( I have had a series of Microdermabrasion before and I never got one bruise) and that in the next week they would go away.
She also said she couldn't give me my money back because it would be admitting they did something wrong!
I cried for 2 days. I had to see a doctor friend of mine and a dermatologist to help expedite the healing process. I now have a permanent scar.
It is the first time I have written a review on a site, the reason I am sharing my story with you is to warn you to not get your face ruined like mine...
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