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Service 101: BUY IT - Review by citysearch c | Lineage Restaurant

Lineage Restaurant

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Service 101: BUY IT 1/25/2007

First time I went to Lineage it was great. They had first opened and it was a good all around experience.\r \r Second time was a couple of weeks ago. A friend of mine and I went online to find restaurant hours because we wanted a late dinner. I live about 3 blocks away. By the time we got there is was a good half-hour before posted hours said the kitchen was closing. Upon walking in, the bartender informs us from across the room that ""we are closing early tonight. Sorry!"" with a stupid grin on her face that could only be construed as ""Yes! I can't wait to get out of here!"". This was a THURSDAY night. Now, why are you closing early? I own restaurant in town and can only pray the owner sees this and the proper people can be disposed of. I'm sure he doesn't want his business run this way. STAY OPEN UNTIL YOUR POSTED TIMES. Especially a THURSDAY! Especially if you want to be SUCCESSFUL.\r \r So, my first experience was so good that I decided to give it another shot. Last night (1/24/07) a friend mine and I had a EXCELLENT dinner at the bar. Service was good. We were asked to see a dessert menu and said sure. We still had glasses of wine. The bartender then asked us if we wanted dessert and we said no. We were about to either order a bottle of wine or more drinks because I hadn't seen my friend for a while and we were planning on staying to chat. Not even an offer for more drinks, just a check thrust into our face. I didn't even ask for it. This was about 8:30. I could see a bartender trying to get out at closing time, but now, he just lost a sale for himself and the restaurant. Stupid. We got up and went to Fugakyu and had a few more rounds that COULD have been at Lineage.\r \r Please, do yourselves a favor and train people correctly or stop hiring dumbs**ts. Its ruining your restaurant. I'm never going back and it's a shame because the food is great. Pros: Food Cons: Staff who has no idea what service means more
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