I am not from Scottsdale, but got a recommendation to Sachi so I assumed it was safe to get my highlights touched up there...wrong! I arrived at the salon and waited over 45 for my stylist, who had just begun another woman's haircut when I sat down. After she left, he made some rude comments about her and proceeded to fit other people in as my hair was processing. I was at the salon from 1:30 to 6:30pm. I was unhappy with the color when the stylist dried it. It was yellow-blond, not pale blonde that I requested. He then proceeded to cut my hair after it was dry (I'm assuming this was to save time), and then said he'd put some more low-lights in if I wanted. However, the salon was CLOSING, so I had to leave the salon with foils IN MY HAIR. He told me to stop at a beauty salon place on the way home and buy purple shamoo to "get the yellow out." He was completely unapologietic, and I had already paid $140 for the color plus a $40 tip prior to seeing my hair because the receptionists were going home, none of which has been returned. I really do not recommend this salon. My experience there has been the worse I've had BY FAR. I have spent over $300 trying to correct the problem.
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