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Overpriced, rude and unskilled! - Review by citysearch c | Grettacole

Grettacole

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Overpriced, rude and unskilled! 9/22/2006

I moved to Boston and needed a place I could trust for all of my wedding preparation and wedding day hair and make-up. I had never had a facial or leg-waxing before in my life and was really looking forward to being pampered. I was treated like I wasn't good enough to be there and was given that fake attention whenever I questioned any service or price. I was told one price and was charged much, much more. Since when do highlights and a haircut cost over $300?? I was told the base price over the phone, but then they booked me with the so-called master stylist. I was burned by the overly hot wax which left temporary scarring on my legs. I was told that if I would have lied still, it wouldn't have happend. How could I have lied completely still when my legs are being burned? On my wedding day, my group was 10 minutes late for our appointment because of unforseen circumstances (I'm sure this isn't a rare thing for a bride!) and I was lectured about being late. I mistakingly assumed that the stress of my event was the cause of my dissatisfaction and returned a couple months later for a haircut. I was again lectured about how difficult my wedding day was for this master stylist. It was obvious that she was looking for a bonus tip. I don't recommend this salon to anyone! The only thing that I was happy with was my facial. I had my haircut the next time somewhere else and without mentioning it, the hairdresser said she was shocked at my haircut. She actually said that it looked as if the last hairdresser had no training whatsoever. more
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