Tanner has had our Suburban for two weeks. We also had to physically go into to find out the status of our repairs-they never return phone calls. When we expressed our frustration about how long they were taking we were told by Bob that because we were bugging him so much about it and giving him a hard time, he was going to take his sweet time about getting our truck back to us! They have no comprehension with regard to providing good cusomter service or quality workmanship. Stay away from any Tanner Transmission-they will rip you off and hold your vehicle hostage until they feel like getting around to finishing the work.
Cons: Rude employees, poor workmanship, no regard to customer service or their reputation
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