We had been looking forward to going to the reopening for MONTHS!!! On the first Sunday of football season we went. It took 45 minutes for them to bring my friends food, then they said they had lost the order. After another 20 minutes they brought the food - but the wrong food! We asked for the waitress to come over and never did after 20 minutes. So my friend went to talk to the manager and asked to changer her order entirely at this point. She was told ""maybe this isn't the best place for you."" So she went to get a bagel from another place around the corner. She brought it back and as she was eating it a new waitress came over and told her no outside food. My friend explained the situation and asked for the manager again. Instead, the waitress came back and said we needed to leave as per the manager. When we got out check the food we had order but was wrong was still on the check!\r
\r
So they screw up our order, take over an hour, still don't get it right.....and we get kicked out???? The manager did not even have the guts to come over and say anything to us!\r
\r
This isn't the first time we have received bad service there. I have sat there for 30 minutes before anyone even came over to get our drink order but I loved the atmosphere so I ignored it. NEVER AGAIN!!!
Pros: Atmosphere
Cons: SERVICE, SERVICE, SERVICE
more