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Bad customer service. - Review by citysearch c | Graze

Graze

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Bad customer service. 9/21/2006

Went in for the first time because of the recommendations. I looked at the menu online and when we got to the restaurant, there weren't as many tapas as listed online. The food was okay. The shortribs were a little bland. I ordered a large shortrib to go for my husband and when I got home, found a small order. When I called the restaurant back, the woman that answered the phone didn't offer to do anything for me. She told me she would talk to my server and if there was a mistake will correct it in the future. I was really upset and called back to tell her I was overcharged for the shortribs. She then offered to have another small one for me to pick up. I live a half an hour away. \r \r All in all its small things like these that could leave a bad taste in your mouth! Pros: Good ambiance Cons: Bad customer service more
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