I reserved a babysitter three weeks in advance for three days in a row while my family was in Portland. Although I called to confirm that someone was coming twice, but nobody showed up. I called the evening answering service three times and nobody returned my call. The next day I called Northwest Nannies and they gave me a big run around. They claim that the answering service never contacted them (the answering service claims that they called three times) and the sitter went to the wrong hotel and had my cell phone number wrong so she could not call me. They also informed me that the sitter that was scheduled for the next day was in the hospital and they were having trouble finding someone. Needless to say, I was fuming and insisted that someone show up, even if it was the director after the fisasco the previous night. They ended up sending the temporary nanny scheduler. I will not ever use this service again.
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