This place is absolutley horrendous - the customer service was beyond bad. I brought my mother up there for a b-day present and was shocked at how badly we were treated upon walking in. The girl behind the desk was very rude and not helpful at all, like we had interrupted her day by coming in to pay for an overpriced day at thier dank filthy facilities. We had to PAY to use the lockers, the first one just taking our money and not opening. They couldn't even find us TOWELS.. instead telling us to wrap ourselves in flimsy sheets and when it was time for our facials and massages to come up into the very public lobby to meet our therapists. The ""caves"" are slimy and have what looks to be physcial therapy pools from the 1930's as the ""tubs"". I have to say, though, that our therapists were very nice, and we got decent facials and massages. But during my massage, the actual room flooded from one of the tubs and I had to wade out of my treatment afterwards. Do not waste your money..
Cons: Horrible everything
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