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Very Poor Customer Service - Review by citysearch c | Jacob Henry Mansion

Jacob Henry Mansion

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Very Poor Customer Service 9/28/2006

Although the JHM and Old Central Church are beautiful historic sites, the service they provide is extremely poor! They will tell you what you want to hear prior to signing a contract. There are a lot of things that still need to be done, which they will say will be done by the wedding, but are never completed. They fail to return phone calls and don't keep scheduled appointments. Please don't let the beauty of the place get you caught in a situation that becomes very poor. There are many wonderful locations out there for a wedding, and unfortunately we would not recommend this one! more
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