Where to begin? I've been there about a dozen times. I love their stuffed pie but I have learned to NEVER get their sausage in it since it always comes out uncooked. On a normal pizza it is great though. Also watch their tendency to put canned mushrooms on the pizza when you ask for fresh.\r
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As to the service I have had the worst. They never are ready for pick-up when they say it will be (always at least 15min late and thats generous) and one time I got there to pick-up my pizzas and they told me it would be ""Just a minute more since they are almost ready"". I then saw the guy make them and put them in to bake (this is after me waiting 30+min before I went to pick them up). Well, after I watched them come out more than a half hour later he insisted mine had just taken that long to cook and had been cooking all along. I told him I had seen him make them and he proceeded to argue with me. Rule #1 never argue and get beligerant with a customer.\r
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I almost gave up on them right then but sadly they have the only good pizza in Salt lake. So while their service s-u-c-k-s (and I am usually the most easygoing guy about this) they at least have the best pizza around. My wife and her family (who visit often) are from Chicago and are true pizza fans. This is the only pizza they will eat when here. \r
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I would rate them higher if it was just on the food but the bad service experiences brings them down quite a bit. So basically they would get a 9.5 on food and a 3 on service.
Pros: Awesome food, best pizza in Salt Lake Valley
Cons: Service is the worst and they constantly make mistakes. Lots of employees who don't seem to care if they do a good job.
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