I am so sorry for this pathetic company. It is a shame that they actually have their business license if in fact they do. My sister had scheduled them 3 weeks prior to the moving day. She was told she would recieve an estimate and a confirmation in the mail. It was never sent. She was told by the owner that he did not have enough time to send one. I am sorry but unless I am mistaken, but I believe you can send something in the mail in the state of Washington and it WILL get there within 3 weeks. If I am wrong please let me know. Anyway, they were 4 hours late and no apologies were given. Upon finishing the mediocre job that they did they proceeded to hand my sister a bill for 2 hours of work plus driving time and gas and taxes. They only worked for 1.5 hours and she was never informed of the driving charge or gas charge. The men that were there said they would go to their van and call their boss. They did go to their van but never came back. The next day my sister called the company to find out what they needed to do about the bill and the ""boss"" said he will charge her whatever he wants because he already had her credit card number. He proceeded to tell her she should have given him a fax number so he could have faxed her the comfirmation. He never mentioned that her when they first spoke. He told her he will charge her and he did. He then ended the conversation with a hang up. It is distressing that you can not trust anyone today to do even the simplest of jobs. It has made an otherwise happy day turn into an upsetting and pathetic event. My sister and her husband have only been married for 1 month. Hopefully they can over come this quickly and try to get the word out to as many people as possible about this deceiving and dishonest company. ACTION MOVERS ARE NOT TO BE TRUSTED!!!!! Please see other sites as I will posting there soon as well.
Pros: Nothing was good about our experience with this company
Cons: employees, manager, owner
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