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Predictable food, mediocre service (even for Boston)! - Review by citysearch c | Smith & Wollensky

Smith & Wollensky

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Predictable food, mediocre service (even for Boston)! 7/22/2006

Let me preface my review by saying that I'm from the Midwest, and the East Coast just does not do beef like we do. I've been to Smith and Wollensky's in several cities, and the Boston location is definitely sub-par. I don't quite understand why the service in all New England restaurants is so bad, but at steakhouse prices, I feel like it should have been much better than it was. We waited for a hostess for quite a while and then were all but abandoned at the bar, since our table wasn't ready despite a reservation and a number of open tables. The waitress came around to take our order, and to give us our check, and that was it. We had to order our wine from another member of the wait staff, and it was a pity for her, because we would have ordered much more if anyone had paid attention to us. The food was decent, but expected, not bad, not good; just what was expected. The presentation was non-existent--they literally must have slapped it on the plates. One of the best meals I've ever had was at a Smith and Wollensky, and this meal was not even close. I would have had the same kind of culinary experience at Outback or Bugaboo Creek for a third of the price and with better service. The location of the restaurant was the only good part about it. Pros: Valet, Close to T, Nice location Cons: Service, Value more
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