Their crew broke an exterior water spigot, and when confronted about it, denied everything. While I repeatedly left messages asking them for retribution, they left weekly automated messages asking for more of my business. This happened 3 years ago, and despite my attempts through the BBB, FTC, and directly, they still leave frequent messages touting their service. I just don't get it. 100% horrible customer service, work quality and business practices. If you're considering them, consider that their $35 aeration fee isn't even that competitive...and they get free advertising out of it by sticking a sign in your yard. It's utterly astonishing that they're allowed to conduct business.
Pros: None.
Cons: too many to list
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