I brought my younger sister to Mood Swings after a couple of bad hair cuts at other salons - we even met with a stylist before any appointment to make sure it would be a good experience. The stylist was wonderful: very friendly, a great listener, cooperative, and experienced. My sister and I thought we had been clear with our expectations - we wanted a conservative cut with some natural color woven in. The stylist gave my sister a fantastic cut and showed her some creative ways to style it, but the color was disappointing. Apparently, our stylist had a different definition of "conservative" than we had. I thought the color looked too chunky and definitely not natural! Overall, I'd go there again, because of the wonderful atmosphere, and the great customer service, I'll just make sure I am very clear on expectations - especially color!
Pros: customer service, nice atmosphere, experienced stylist
Cons: expensive, trendy
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