On top of being several hours late to their appointment window (7-noon, they showed up closer to 4pm without calling), they did not leave a receipt (which I need to provide to my landlord to get reimbursed) and they broke off a sprinkler head in our back yard. I have spent over an hour of combined time and several days of calling, waiting on hold and being hung up on and transferred without even so much as a hold please to a full voice mail for a supervisor that DOES NOT return calls. The operators are rude and the customer service is terrible!
Cons: broken sprinkler head, poor customer service
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