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Customer Neglect - Review by citysearch c | Undici

Undici

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Customer Neglect 4/20/2006

I realize the restaurant is family owned but this was ridiculous! We made reservations and still ended up waiting 30+ minutes for a table. Once we were seated they handed us our menus and gave us a couple cups of water. about 20+ minutes later they come for our order, fine.. so we get our $20+ a plate meals and are severly disappointed. My fiancee ordered the ravolli and recieved about 4-5 ravollis total. I ordered kind of a veal with squash dish and it was not at all appetizing! They never came back to ask us if we wanted drinks or refills on our water. Meanwhile the employees were sitting at a table in the corner socializing. Rediculous! The only thing I would give them credit for is their desserts. The tiramisu was great. Pros: atmosphere Cons: price, service, food more
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