I don't know if being berated by the barista is part of the authentic Italian cappuccino experience, but if it is, count me out. Paying for my pricey drink with a $20 bill invited snide remarks from the owner. I was treated to further insult as I turned to leave, well within earshot of the many customers present. You'd think a previously frequent customer would be accorded a little more respect. I'm willing to pay a premium to support a local entrepreneur, but I'm not willing to put up with this kind of treatment.
Cons: Attitude
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