Now I remember why I haven't been here in a while. We were seated for 10 minutes before anyone greeted us at our table. The Servers were up at the bar area talking to each other. Then one of the managers/owners finally recognized us and came out to get our drink order. Then one of ask if we could substitute fries for the chips that came with the sandwich. He said they didn't have fries...They are on the MENU!!! They served no butter with the bread and the bread was burnt. I could of made a better sandwich at home. There are plenty of Italian food places in Raleigh to never have to think twice about going back to San Carlos, ones that have good food and know a little about customer service.
Cons: Service, Service, Food
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