I arrived 10 minutes late (due to unusually bad traffic) and they turned me away. I don't understand how they can book their appointments so tightly that they cannot accommodate a customer who arrives late because she had no choice. Maybe they should change their whole policy about cramming in as many customers as possible and make as money as possible. Going to a spa should be a relaxing experience and I have never been more stressed in my whole life by going to this salon!!!
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