I haven't tried the waxing yet, but I have gone there for a facial, and I was dissapointed. It was a really loud and somewhat "cheap" environment to have a facial. I saw it advertised as a neighboorhood day spa, and it was definitely more of a salon. Definitely not a place for skin care. The staff was nice however, and I told them I was dissapointed, and they were very understanding--although they did not offer any sort of discount for my discomfort and dissapointment. Definitely go to the Claremont or most spas in SF--it's worth the extra money not to hear everyone chattering and the phones ringing.
Pros: nice front desk staff
Cons: quality, environment, parking
more