I work within a block of Santino's. The food is above average, with the pizza being their star item, a near-perfect balance of sauce and cheese on a perfectly crispy crust. However, I am HIGHLY not recommending this restaurant because of the horrid service and rudeness of the employees. We decided to use them to cater our Christmas Party, as we like to patronize smaller businesses in our area. Our boss went in and ordered a tray of pasta for about thirty people. The gentleman agreed and the order was delivered. The pasta was fine, but definately not something to write home about. However, upon recieving the bill for $140, we were taken aback. $140 for a tray of pasta? Upon inquiring, the manager told us that ""they do not sell trays."" Well, the obviously do as we ordered a tray and a tray was delivered. ""no, only individual orders."" THey charged us for 30 individual orders, and told us they gave us a ""break"" for ordering so many. Researching around town, trays of pasta run between $30-$45 for a standard penne with meat sauce. A $100 mark-up and not even a batted eye or a hint of remorse for tricking our elderly boss. Shame on you, especially a New Yorker would put up with Santino's BS.
Pros: Decent pasta, good pizza
Cons: HORRIBLE IF NOT DETESTABLE SERVICE
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