It's been a long time since I've had a great haircut. I called Mode Organic Salon's Downtown location and was able to get a same-day appointment with Monica. I was pretty nervous to try a new salon, as I am new to the area, but I can't say enough about this place. The salon has a great vibe. There was not a bit of snobbery that you sometime can get at the upscale salons. The receptionist (who usually works at the Roosevelt location) was so friendly. She offered me some coffee. Great start! Each hair appointment starts off with a relaxing head/scalp massage, and then Monica consulted with me to get an idea of what I was wanting to do with my hair and how much effort I wanted to put into styling it. I never felt like she was hurried or rushing with my hair. I've got to say, I'm so happy with the results. I wasn't pressured into buying any of the salon's products, but they were very helpful when I had questions. Since my appointment, I've gotten so many compliments about my new do. Even better, the salon called me a few days after my appointment to see how I was liking my new look and if there were any problems or if I had any questions. That's a great sign of customer service. I was really quite shocked at how inexpensive all of this service was. I couldn't be happier with my salon experience.
Pros: friendly, inexpensive, able to get a last-minute appointment, great skill and service
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