I haven't had a single thing from this place that hasn't amazed me. I can't get enough of the hot chocolate here, and I don't even *like* hot chocolate! There are so many things I want to try, but I can barely wrench myself away from the usual things I get; I never get sick of them. Although the prices for some of the more complicated desserts are kind of high (although not really when you consider what it would cost to order it in a restaurant), don't judge the cost until you try the product. It's worth every penny. If you're worried about your pocketbook, try the cupcakes -- totally delicious, but pretty cheap as desserts go. Also good for the cost-conscious are the european-style (i.e. no milk) hot chocolate drinks. They are so rich that a teeny cup (seriously, they're adorable) is totally satisfying. If you get into the american style (i.e. with milk), you are playing with fire... the balance of milk and chocolate is SO PERFECT that you want to get a huge cup and refill it over and over again. ;)\r
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My only complaint: They don't really have a system for alerting the staff to whether or not you need help. It is not obvious where to stand to order (sometimes you do it by the chocolate case, sometimes by the register, it's not consistent), whether you are supposed to pay first and wait, or wait and pay first, etc. If it isn't very crowded, then this isn't a big deal -- the staff are extremely nice -- but I haven't dared go in there on a Friday night when it is packed with people.\r
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This place is great to go and sit with friends or a book. Their cups and dishes are adorable and the ambiance is really neat. I can't bring myself to go anywhere else for coffee or dessert!
Pros: One of a kind hot chocolate and dessert selection, great atmosphere and presentation of food, take-out is easy
Cons: Can get too crowded in the evenings, esp. fridays and saturdays -- service suffers and there's nowhere to sit
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