I tried this place after a co-worker had their food for a meeting and raved about it! I looked up the menu on the website and was really excited and looked forward to going to the new location in Durham. They open at 11:00 on Fridays . I arrived at 11:10; the Open sign was not on, but I went in anyway. There were plenty of employees milling around, but no one said a word to me. Finally, I asked the guy behind the counter (who had his back turned cutting cake) if they were open. He said they were and that someone would be with me shortly. A woman who is on the phone passes by me several times and finally a waiter (I assume) asks if I have been helped. FINALLY! I found it interesting that people who entered after me were greeted and told what the special of the day was, glad I overheard, because otherwise I would have NEVER KNOWN!! I ordered the Lobster Roll w/fries and got a free slice of Marble cheesecake. The lobster salad had NO TASTE OR SEASONING!!! I was expecting a sandwich, but it was actually lobster salad on a piece of bread, no top. I guess that's why it is called a Lobster Roll and not a Lobster Sandwich. The fries were...well, fries and the cheesecake was just ok...glad I got it free! The cheesecake filling was good, but the crust tasted like, for lack of a better description, an old dishrag, kinda mildewy like. Earlier in the week I told my husband about the new location and that we should try it out this weekend, but after my experience today, we will definately be going elsewhere! And I will tell anyone who listens to do the same!
Pros: Beautiful interior
Cons: Service and Food
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