After having an awful hair color experience, Soothing Elements phoned me several months later to tell me i had won a free spa pedicure. I went and the pedicure was excellent. At the time of leaving i decided to purchase a gift for my mother for a massage. Her experience was not good at all. The massus showed up late to her appointment and was not relaxed or pleasant. She made my mother lay down on the table with no pillow. My mother requested one and they gave her rolled up towels instead to put on her neck which was very uncomfortable. They offered her nothing to drink, she had to request it. She was never asked if she was okay. The massage was rushed and not very effective. My mother asked me never to get her a gift card from them again and prefers to go to a less fancy place where the massages are $40 instead of the overprized $90 massages Soothing Elements offers. I will never again go there even if they offer me free services.
Pros: Central Air
Cons: Not a good value & Lack of Friendliness/ Attention from the Staff
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