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Great doctor - inept staff - Review by citysearch c | Chambers, Nelly, Md - Healthpoint Van Dyke

Chambers, Nelly, Md - Healthpoint Van Dyke

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Great doctor - inept staff 10/28/2006

Dr. Chambers has excellent credentials and seems caring and compassionate. The problems with the practice are the med. assistants and office staff who can't seem to get it together. I wish I could say differently because I would like to continue my care with Dr. Chambers but I'm afraid that her staff is losing patients for her (and the other doctors associated with this Health Point practice). I have two friends who also will not go back to this practice. You can't get answers to your questions and you CANNOT speak to the Dr. on the phone. Its extremely inconvenient to switch doctors so I'm not doing it for any reason other than I don't feel that I'm getting the quality of care that I deserve. Again, I am NOT saying anything against Dr. Chambers. I am only sorry that she choose to work for Health Point. Pros: Excellent physician Cons: Lousy staff more
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