I used to be a regular at Osaka since 2002. After my last visit I will never return.
The service I received was beyond terrible. Took 20 minutes just to get a menu
and I never got my meal chicken dinner box after 30 minutes of my girlfriend getting hers.
Went up front to ask and they told me it would not be coming at all.
After complaining and telling them I am a regular they seemed to not care.
The manger on duty was not around so I will be writing a real mail letter to voice my disgust. In the end I will be taking my money elsewhere.
Pros: decent food
Cons: horrible service, management
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