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What Happened To Service? - Review by citysearch c | Urban Onion Restaurant-Lounge

Urban Onion Restaurant-Lounge

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What Happened To Service? 9/5/2005

The most unprofessional management and service I've dealt with in my years of dining. Just to touch on the inconvenience I dealt with, I ordered a burger and asked for medium rare; I got a charred, juiceless hunk of jerky. The waitress, being unprofessional and very unsympathetic, said I could have $1 off. Once I was finally awarded and audience with the manager, I persisted that I should not have to pay for the burger, he then threatened to call the police!! Whoa! Pros: One dish was decent Cons: Burgers NOT as asked, Unprofessional staff, Service is nil more
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