We took our 3 month old yorkshire puppy here to get his first "TRIM". Yorkshire puppies are born with a beautiful black and gold coat that only lasts for the first 6 months of their lives. Without asking or calling to tell us, the woman shaved all of his black fur off, leaving him with about a half inch of silver hair. Not only was he freezing for the next two months, but people asked us if our dog was sick. The woman who cut his hair refused to give us a refund, saying that she did the work and deserved to be paid. We explicitly asked for the least hair cut as possible.
Cons: no remorse, rude, terrible service, unprofessional
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