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Poor Service - Review by citysearch c | Roy's

Roy's

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Poor Service 4/5/2004

The food was great. The restaurant atmosphere is definitely not what I would call romantic. The ceilings are high and it felt like a hotel ballroom. The acoustics were terrible. It was difficult to hear anyone at the table or the waiter. We waited over an hour and a half for our entrees. Although they offered a free appetizer (in addition to what we ordered) it wasn't enough to make up for the poor service. Our waiter was not friendly or knowledgeable and then proceeded to clear the table when one of us in the group wasn't finished eating. The service and food preparation time need some work! We made reservations two weeks prior but were still given a bad seat and had to wait 20 minutes to be seated!! Pros: Pros Cons: , Reservations, Valet more
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